Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Deliver charges are R65 for the Gauteng region. Unfortunately, we don’t deliver nationwide yet.

Which payment methods are accepted in the Online Shop?

We accept all major South African credit cards, Snapscan / Master Card scanning facilities as well as Instant EFT.

How long will delivery take?

Delivery usually takes 3 – 5 working days. Please contact us for any delivery inquiries.

How secure is shopping in the Online Shop? Is my data protected?

Your transaction is very secure. We do not use / keep or record your credit card details. All payments are authorised and made possible by our preferred payment gateway – PayFast.

What exactly happens after ordering?

Just keep a look out for our emails where we will keep you in the loop with the latest status regarding your order.

Do I receive an invoice for my order?

You will receive an invoice once payment has been completed and you can download your invoices from your orders tab under the My Account section.

Send us an email